For developers / Messaging

Add SMS and MMS to application workflows.

VoiceTel Messaging supports production SMS and MMS traffic for teams that need clear rates, A2P 10DLC support, inbound handling, delivery visibility, and practical carrier support.

Use messaging for appointment reminders, verification flows, customer notifications, dispatch updates, support follow-ups, alerts, and application-to-person traffic. Inbound and outbound workflows can be connected to customer systems through webhook or email delivery.

Start building Messaging overview

Messaging use cases

  • Product notifications

    Send account alerts, workflow updates, service reminders, and operational messages.

  • Two-way customer communication

    Receive inbound messages and route them into your CRM, ticketing system, or application backend.

  • High-volume messaging

    Plan throughput, campaign requirements, carrier fees, and routing before production cutover.

  • SMS-enable existing numbers

    VoiceTel can SMS-enable numbers that remain with another carrier for voice, using a Letter of Authorization.

10DLC, vetting, and compliance

A2P traffic in the US requires brand registration, campaign vetting, and ongoing compliance with CTIA and carrier rules. VoiceTel publishes the operational guides and proxies the Campaign Registry API so you can register and vet campaigns under one credential.

10DLC vetting guide Compliance reference