SMS & MMS

Messaging for production application traffic.

VoiceTel Messaging gives teams a practical path for SMS and MMS workloads that need clear rates, A2P 10DLC support, inbound handling, delivery visibility, and support from people who understand carrier behavior.

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What messaging customers get

  • A2P 10DLC support

    VoiceTel is the messaging transport. Customers handle their own A2P 10DLC brand and campaign registration through TCR; we route the traffic and surface delivery events.

  • Inbound and outbound SMS/MMS

    Support application messaging flows with inbound message handling, outbound sends, and webhook or email delivery to customer systems.

  • Delivery visibility

    Expose delivery receipts and message status events to reconcile application state with handset delivery results.

  • High-volume review

    For large workloads, route planning, throughput, carrier fees, and campaign constraints are reviewed before cutover.

SMS-enable any number — even one you didn't get from us

If you (or your customer) own a phone number on a different carrier, VoiceTel can SMS-enable it. Sign a Letter of Authorization, we handle the carrier coordination, and the number stays where it is for voice. Useful when a customer can't move their voice service but wants application messaging on the same DID.

Messaging FAQ

Does VoiceTel handle A2P 10DLC?

Yes. VoiceTel supports A2P 10DLC workflows. Registration, vetting, campaign approval, fees, and ownership are described precisely in onboarding and service terms. The 10DLC application and any associated fees are the sole responsibility of the customer.

Are carrier fees included?

Carrier pass-through fees are listed separately from base message prices unless pricing data explicitly includes them.

Can high-volume senders get dedicated SMPP binds for increased capacity?

Yes. Speak with your messaging specialist to discuss your use case.

Can VoiceTel handle traffic for phone numbers it doesn't own?

Yes. With a Letter of Authorization (LOA), we can SMS-enable any phone number.

Who pays for compliance?

10DLC brand registration, campaign filing, and any associated fees are the sole responsibility of the customer. VoiceTel supports A2P 10DLC workflows as the messaging transport — registration, vetting, campaign approval, fees, and ownership are described precisely in onboarding and service terms.