VoiceTel

SDN appliance

A small appliance for difficult SIP networks.

The VoiceTel SDN appliance sits inside the customer LAN and establishes a secure tunnel to VoiceTel, helping PBX registrations and media flows avoid common NAT, ALG, UDP timer, and firewall problems.

Your LAN
PBX + phones10.0.0.0/24
SDN appliance
Raspberry Pisdn-08c4
VoiceTel Network
closest POPTLS 1.3 tunnel
Uplink: :443 outbound Firewall: no routing changes Media: SIP + RTP inside

What it solves

No audio, flapping registrations, firewall friction, and blind spots.

The appliance gives VoiceTel a controlled path for signaling and media, keeps local PBX registration behavior stable, reduces the need for broad inbound SIP and RTP exposure at the customer edge, and gives support a clear demarcation point.

VoiceTel SDN appliance, a small Raspberry Pi-form-factor device
The VoiceTel SDN appliance, compact enough to deploy alongside any PBX or SBC.

Problems it removes

  • No audio or one-way audio

    Media-path issues often come from NAT, firewall, or RTP pinhole behavior. The appliance gives VoiceTel a controlled path.

  • Registration instability

    Keep local PBX registration behavior stable while the appliance handles the upstream secure path.

  • Firewall policy friction

    Reduce the need to open broad inbound SIP and RTP exposure at the customer edge.

  • Support visibility

    Give support a clearer demarcation point for diagnosing LAN, tunnel, SIP, and media behavior.

SIP and media paths without and with the VoiceTel SDN appliance. Without the appliance: Phones + PBX (behind NAT), Firewall / NAT (ALG · UDP timers), VoiceTel (SIP + RTP inbound). One-way audio, unstable registrations, broad inbound openings. With the SDN appliance: Phones + PBX (unchanged), SDN appliance (on your LAN), Your firewall (outbound :443 only), VoiceTel Network (closest POP). One outbound tunnel and a clear demarcation point for support.

Integrations

PBX-agnostic, with any standards-compliant SIP endpoint.

Configuration guides cover FreePBX, FusionPBX, and 3CX, with SBC interop notes for Asterisk, FreeSWITCH, Cisco CUBE, and AudioCodes.

For integrators and resellers

Ship the appliance; the SIP problems stay behind the tunnel.

Ship the appliance to the customer's office. Their SIP problems disappear behind a controlled tunnel to VoiceTel, with no firewall reconfiguration, no broad inbound exposure, and no multi-day diagnosis cycles. You bill the customer; we bill you per appliance per month.

ServiceRate
SDN appliance/ appliance / month 10.00*

* Volume discounts bring the rate down toward $5 at scale. Billed alongside your VoiceTel account; ships pre-configured for your tenant.

Ready to deploy?

A very small price to pay for total business continuity.

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