VoiceML · Dashboard
Every call, message, and recording from your VoiceML account.
The VoiceML Dashboard collects the voicemail, recordings, and transcripts your call flows produce, emails each recipient a secure link, and gives operators a live switchboard with call control. Sign in with Google; nothing to install.
<Response>
<Say>Please leave a message after the tone.</Say>
<Record
recordingStatusCallback="https://dash.voiceml.com/voicemail/you%40example.com"
recordingStatusCallbackEvent="completed"
transcribe="true"
transcribeCallback="https://dash.voiceml.com/transcript/you%40example.com"/>
</Response>How it works
Point a callback at the dashboard; it keeps the rest.
Point a VoiceML callback at the dashboard with the recipient's email address in the URL. The dashboard keeps the complete payload, downloads the recording, and emails the recipient a summary with a link to that one message. Related recording and transcript callbacks are joined into a single message.
Callback URLs can also carry call context, such as the digits a caller pressed, which the dashboard shows with the message; a templated document published on voiceml.org fills it in on each call.
What you get
An inbox, a live board, and call control in one place.
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Messages and share links
Voicemail, recordings, and transcripts in one inbox with All, Voicemail, and Recordings tabs, filters by number, transcript search, and a count of what's new since your last visit. Each emailed link opens just that message, without signing in, and expires after 30 days.
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Live operator panel
Calls in progress with running timers, today's calls, answer rate, missed calls, and account balance, plus which extensions are registered, ringing, or on a call. The board updates as status callbacks arrive.
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Call control
From any live call: hang up, transfer to a number or SIP address, send to voicemail, start or stop recording, and start or stop a live transcript that streams into the call view.
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Transcripts and summaries
Live transcripts are saved as speaker turns. Transcribe a saved recording with the speech provider selected in your VoiceML account (Deepgram, OpenAI Whisper, or whisper.cpp), and optionally add a short post-call summary using your own Anthropic or OpenAI key.
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Roles and audit log
Recipients see their own messages; operators see their account's calls; administrators invite users by email and review an audit log of every call-control action, including refusals.
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Softphone in the browser
Operators can open VoiceML Phone in a dashboard window and make and take calls without installing the desktop app. It sets itself up from a VoiceML activation code.
Get started
Sign in, verify the account, point your callbacks.
Recipients need no invitation; their email address is in the callback URL. Operators and other administrators are invited from the Users page.
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Sign in with Google
Open the VoiceML Dashboard and sign in with Google.
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Verify your VoiceML account
Administrators verify with the Account SID and API key; the dashboard stores the credentials encrypted and makes the verified email an administrator.
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Point your callbacks at it
Set your call flows' recording, transcript, and status callbacks to the dashboard, then invite operators and other administrators from the Users page.
VoiceML Dashboard FAQ
Do recipients need an account?
Who can see a message?
Why doesn't a call show on the live board?
statusCallback with the initiated, ringing, answered, and completed events on the <Dial> noun, or on the API request that starts the call.Open the dashboard.
Sign in with Google, verify your VoiceML account, and point your first voicemail callback at it.
