Hosted voice

A business phone system on VoiceTel infrastructure.

VoiceTel Hosted PBX gives organizations a fully managed phone system tied directly to VoiceTel numbers, SIP routing, emergency-service configuration, and expert support. Built on top of VoiceML, our PBX solution delivers maximum flexibility and carrier-grade resiliency.

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PBX features

  • Extensions and users

    Manage users, extensions, caller ID, and device credentials from the VoiceTel account workflow.

  • Voicemail

    Provide business voicemail workflows with routing and notification behavior defined during onboarding.

  • Ring groups

    Route calls to teams, departments, or on-call groups without custom application code.

  • Business hours

    Use schedules to route calls differently during open, closed, holiday, and emergency modes.

  • Attendant menus

    Build simple IVR front doors for sales, support, billing, and after-hours routing.

  • VoiceTel Phone

    Pair hosted users with web, desktop, and mobile calling where enabled.

  • Call queues

    Hold callers in line for the next available agent with position announcements, hold music, and overflow routing.

  • Conference bridges

    Multi-party rooms with dial-in numbers, optional PIN, moderator controls, and recording on demand.

Multi-tenant from the ground up

Every tenant in a partner account has its own portal scope, caller IDs, emergency-service records, users, and CDRs. Whether supporting one office or a hundred, the workflow stays the same: add the tenant, assign numbers, register devices, and enable extension-to-extension calling across diverse data centers and locations.

Hosted PBX is billed per tenant, per extension, and per minute — line-item rates published on the pricing page. Designed for organizations and for the integrators who resell to them.

PBX FAQ

Can we keep existing desk phones?

Device compatibility depends on SIP support, firmware, provisioning, and security policy. Bring your own device is allowed, but its management, configuration, and support are solely the customer's responsibility. We highly recommend using VoiceTel devices and software applications.

Can hosted PBX use VoiceTel numbers?

Yes, numbers and emergency-service records are managed through the VoiceTel number workflow. The PBX product requires at least one emergency number per physical address.