Hosted PBX
A business phone system on VoiceTel infrastructure.
VoiceTel Hosted PBX gives organizations a fully managed phone system tied directly to VoiceTel numbers, SIP routing, emergency-service configuration, and expert support. Built on top of VoiceML, it delivers maximum flexibility and carrier-grade resiliency.
PBX features
Extensions, voicemail, ring groups, queues, menus, and bridges.
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Extensions and users
Manage users, extensions, caller ID, and device credentials from the VoiceTel account workflow.
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Voicemail
Provide business voicemail workflows with routing and notification behavior defined during onboarding.
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Ring groups
Route calls to teams, departments, or on-call groups without custom application code.
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Business hours
Use schedules to route calls differently during open, closed, holiday, and emergency modes.
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Attendant menus
Build simple IVR front doors for sales, support, billing, and after-hours routing.
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VoiceTel Phone
Pair hosted users with web, desktop, and mobile calling where enabled.
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Call queues
Hold callers in line for the next available agent with position announcements, hold music, and overflow routing.
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Conference bridges
Multi-party rooms with dial-in numbers, optional PIN, moderator controls, and recording on demand.
Multi-tenant
Multi-tenant from the ground up.
Every tenant in a partner account has its own portal scope, caller IDs, emergency-service records, users, and CDRs. Whether supporting one office or a hundred, the workflow stays the same: add the tenant, assign numbers, register devices, and enable extension-to-extension calling across diverse data centers and locations.
Billed per tenant, per extension, and per minute, with line-item rates on the pricing page. Designed for organizations and for the integrators who resell to them.
| Service | Rate |
|---|---|
| PBX tenant/ tenant / month | 10.00 |
| PBX extension/ extension / month | 1.00 |
| Outbound minutesUS local · / min | 0.0100* |
| Inbound minutesUS local · / min | 0.0100* |
| E911 record/ record / month | 2.50 |
* List rates. Volume tiers apply automatically in the pricing calculator.
PBX FAQ
Can we keep existing desk phones?
Can hosted PBX use VoiceTel numbers?
Deploy a tenant in minutes with the AI-assisted workflow.
Open an account, add the tenant, assign a number, use the AI Assistant to generate the VoiceML call routing, register, and place a call. The same workflow scales from one office to a hundred.
