Support / Voice / Fax

Fax configuration and troubleshooting.

VoiceTel supports electronic fax delivery in both directions — inbound DIDs routed to email and outbound faxes sent by email through the VoiceTel fax domain. Articles in this section cover routing, destination email setup, outbound formatting, and authorization.

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Articles

• Electronic faxing

  Configure inbound fax-to-email routing through the DID settings and the Fax to Email Service. Send outbound faxes by email through fax.voicetel.com with the destination number in the subject line. Authorization rules, supported attachment types, and testing steps.

Related

• SIP trunking — trunk-level configuration, authentication, DID routing.
• Authentication types and DID routing — how DID routing interacts with authentication.
• Opening a ticket — how to escalate fax issues.