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Configure Avaya J100 series for VoiceTel.

Avaya J139, J159, J169, J179, and J189 ship with either Aura SIP firmware (tied to Avaya Aura) or Open SIP firmware (works with any SIP server). Open SIP is what you need for VoiceTel.

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Verify Open SIP firmware

Press Main → Network Information → Software. The "App File" name should start with SIP_ (Open SIP) — for example SIP_J189_4.1.x.x_release.tar. If it starts with S_, you have Aura firmware and need to convert to Open SIP first via Avaya's downloads area.

Provisioning file (recommended)

J100 phones strongly prefer central provisioning over per-phone manual setup. Drop a 46xxsettings.txt on your provisioning HTTP/HTTPS server with at minimum:

SET ENABLE_OPS_SCREEN 1
SET ENABLE_OPS_PASSWORD 0
SET SIPDOMAIN <sip-host-from-portal>
SET SIP_CONTROLLER_LIST <sip-host-from-portal>:5060;transport=udp
SET REGISTERWAIT 360
SET DSCPSIG 24
SET DSCPAUD 46
SET ENABLE_PRESENCE 0
SET ENABLE_AVAYA_ENVIRONMENT 0

Set Provisioning Server on the phone (Main → Administration → Provisioning) to your HTTP server URL. The phone fetches 46xxsettings.txt at boot and applies the settings.

Per-phone manual configuration

  1. Press Main → Administration (the admin code defaults to 27238 = "CRAFT" on a phone keypad; change immediately).
  2. Open SIP → SIP Global Settings.
  3. Set:
    • SIP Domain: the SIP server host shown in your customer portal
    • SIP Proxy Server List: the SIP server host shown in your customer portal, port 5060, transport UDP
    • Avaya Environment: No
    • Reg Wait: 60
  4. Open SIP → User → Identity for line 1:
    • Username: SIP username from VoiceTel onboarding
    • Auth Username: same as Username
    • Auth Password: SIP password
    • Display Name: caller's name
  5. Save and reboot.

Codec preference

In 46xxsettings.txt, set:

SET AUDIO_CODEC G711U,G711A
SET DTMF_PAYLOAD_TYPE 101

Per phone: Main → Administration → Audio → Codecs; arrange G.711 µ-law / A-law at the top.

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