Support / Messaging

Messaging support and 10DLC compliance.

A2P 10DLC registration is the gateway to compliant business messaging in the United States. The guides here cover what reviewers expect, how to file a passable campaign, and how to avoid the mistakes that kill applications.

10DLC vetting guide Try for free

Topics

  • 10DLC campaign vetting

    Standards from CTIA, GSMA, and The Campaign Registry. Filing logic reviewers expect, common mistakes, and a model "success story" application.

  • Themes every passing program shares

    The twelve cross-provider themes that show up in every program that passes vetting. Sender identity, use case, consent, opt-in disclosure, samples, links, content.

  • Readiness checklist

    Pre-flight checklist before you submit the 10DLC campaign — brand, consent, application, and launch readiness.

  • Application and policy templates

    Copy-pasteable text for campaign description, opt-in disclosures, STOP / HELP, sample messages, and the privacy / terms blocks reviewers want to see linked from the CTA.

  • Operating rules

    Day-to-day rules — consent, copy, frequency, support — that keep an approved program in good standing after launch.

  • Pre-vetting QA & KPIs

    The pre-vetting QA worksheet to walk before you submit, plus the post-launch KPIs that catch deliverability and consent problems early.

  • Compliance and abuse prevention

    CTIA, carrier, and FCC requirements for A2P traffic — opt-in, disclosure language, prohibited content (SHAFT, smishing, snowshoeing), and carrier enforcement.