VoiceTel

Integrators · Hosted PBX

Hosted PBX for one office or one hundred tenants.

VoiceTel Hosted PBX gives organizations a fully managed phone system tied directly to VoiceTel numbers, SIP routing, emergency-service configuration, and support. Built on VoiceML, designed for flexibility and carrier-grade resiliency.

Partner account
One carrier relationshipmany tenants
Tenant
Portal scope · caller IDse911 records · users · CDRs
Users
Extensions · devicesVoiceTel Phone
Tenancy: multi-tenant from the ground up Scale: one office to many customer locations Runtime: VoiceML

Multi-tenant

Multi-tenant from the ground up, billed per tenant and per extension.

Each tenant in a partner account has its own portal scope, caller IDs, emergency-service records, users, and CDRs. Scale from one office to many customer locations.

ServiceRate
PBX tenant/ tenant / month 10.00
PBX extension/ extension / month 1.00
E911 record/ record / month 2.50
Outbound minutesUS local · / min 0.0100*
Inbound minutesUS local · / min 0.0100*

* List rates. Volume tiers apply automatically in the pricing calculator.

PBX features

Hosted PBX features partners can package.

Extensions, voicemail, ring groups, business hours, attendant menus, and VoiceTel Phone users, managed per tenant.

  • Extensions and users

    Manage users, extensions, caller ID, and device credentials.

  • Voicemail

    Business voicemail workflows with notification and routing behavior.

  • Ring groups

    Route calls to departments, teams, on-call groups, or shared business functions.

  • Business hours

    Schedules for open, closed, holiday, emergency, and after-hours routing.

  • Attendant menus

    Simple IVR front doors for sales, support, billing, and general inquiries.

  • VoiceTel Phone

    Pair hosted users with web, desktop, and mobile calling where enabled.

VoiceTel Phone

Business calling across web, desktop, and mobile on one VoiceTel identity.

VoiceTel Phone gives users a consistent calling experience across browser, Windows, macOS, Linux, iOS, and Android, with provisioning tied to VoiceTel SIP credentials and account controls. A clean way to support remote workers, hybrid teams, deskless employees, mobile users, and customers who don't want to rely only on desk phones.

Application features

  • Web calling

    Place calls from the browser where WebRTC is supported.

  • Desktop apps

    Windows, macOS, and Linux users with the same VoiceTel identity.

  • Mobile apps

    iOS and Android where mobile deployment is enabled.

  • WebRTC media

    Modern browser media with DTLS-SRTP where supported by the runtime.

  • Call recording

    Recording for training, quality assurance, or compliance workflows.

  • Diagnostics

    Call history, DTMF behavior, and SIP message logging for troubleshooting.

  • Private-label opportunities

    Custom branding and licensing for resellers and integrators.

Roll out PBX tenants under one carrier relationship.

Per-tenant portal scope, caller IDs, e911 records, users, and CDRs.

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